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Trading Terms

Shipping Information

We will do our best to fulfil all orders within 28 (twenty-eight) days, but in exceptional cases, such as where items are temporarily out of stock, we will contact you to let you know the time delay. Pictu Illustration uses the Royal Mail or Evri parcel service to deliver its packages. Rates depend upon weight and destination and appear on the email sent when you make your initial request about purchase. Packages bound for all other destinations may be sent by Airmail, at the customer’s own risk. Certain high-risk destinations may not be presented with the Airmail option.

Payment

Pictu Illustration offers a secure buying process via Paypal. Please use the contact form to ask for details.

Cancellation

Following the day on which goods are received, you have 7 (seven) days in which to change your mind and cancel the order, upon which you will receive a full refund.

Returns

Returns Policy: claims will be accepted for damages or shortages if reported to Pictu Illustration within 7 (seven) days of receipt, and we request that that all customers open envelopes/ boxes and check them as soon as possible after receipt.

A note for non-U.K. Residents: Please ensure any returned items are labelled correctly and include accurate customs documentation. Pictu Illustration will not be held responsible for packages seized by customs officials.

Terms

Pictu Illustration and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

Privacy

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

Electronic Communications

When you visit Pictu Illustration or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of Pictu Illustration or its content suppliers and protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of Pictu Illustration.

Trademarks

Pictu Illustration's trademarks and trade dress may not be used in connection with any product or service that is not Pictu Illustration's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Pictu Illustration. All other trademarks not owned by Pictu Illustration that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Pictu Illustration.

Licence and site access

Pictu Illustration grants you a limited Licence to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Pictu Illustration. This Licence does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Pictu Illustration. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Pictu Illustration and our associates without express written consent. You may not use any meta tags or any other ":hidden text": using Pictu Illustration's name or trademarks without the express written consent of Pictu Illustration. Any unauthorised use terminates the permission or Licence granted by Pictu Illustration. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Pictu Illustration so long as the link does not portray Pictu Illustration, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Pictu Illustration logo or other proprietary graphic or trademark as part of the link without express written permission.

Risk of Loss

All items purchased from Pictu Illustration are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

Pictu Illustration and its associates attempt to be as accurate as possible. However, Pictu Illustration does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Pictu Illustration itself is not as described, your sole remedy is to return it in unused condition.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED BY Pictu Illustration ON AN "AS IS" AND "AS AVAILABLE" BASIS. Pictu Illustration MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Pictu Illustration DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Pictu Illustration DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Pictu Illustration ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Pictu Illustration WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Applicable Law

By visiting Pictu Illustration, you agree that the laws of the United Kingdom, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Pictu Illustration or its associates.

Disputes

Any dispute relating in any way to your visit to Pictu Illustration or to products you purchase through Pictu Illustration shall be submitted to confidential arbitration in United Kingdom, except that, to the extent you have in any manner violated or threatened to violate Pictu Illustration's intellectual property rights, Pictu Illustration may seek injunctive or other appropriate relief in any court of the U.K. and you consent to exclusive jurisdiction and venue in such courts.

Site Policies, Modification, and Severability

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Pictu Illustration. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Privacy Policy

Pictu Illustration knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Pictu Illustration, you are accepting the practices described in this Privacy Notice.

Does Pictu Illustration Share the Information It Receives?

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely neccessary in order to complete your transaction and order.

Questions:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed via the "Contact/Sales" link in the main menu.

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